Field Service Engineer
Company: Orion Talent
Location: Charlottesville
Posted on: November 18, 2024
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Job Description:
Position Details:
--- Title: Field Service Engineer
--- Location: Charlottesville VA
--- Shift:
--- Compensation: $70-$90K
--- Benefits: Competitive Benefits
Position Description: Responsibilities include:
You will be responsible for providing on-site and remote technical
support and maintenance for X-Ray and Medical Imagery equipment.
This involves traveling to client locations to install,
troubleshoot, and repair equipment, as well as conducting regular
maintenance checks. You will often work closely with other
departments, such as sales and product development, to enhance
overall customer satisfaction and contribute to the success of the
organization. Ensure that production equipment and support
utilities are available as demanded by manufacturing.
--- Complete preventative maintenance (PM) and quality assurance
(QA) inspections.
--- Manage and understand the company's service software policies
and procedures.
--- Complete internal / external documentation and complete /
comply with vendor training.
--- Keep all service access keys up to date and current.
--- Maintain service tools / meters to manufacturers specifications
for equipment testing.
--- Maintain and keep stock of critical replacement items for
consumable customer parts.
--- Assist and communicate with the ASM to identify critical
customer issues in a timely manner.
--- Communicate with and liaise between company departments and
customers.
--- Rotate through an on-call schedule for after hour customer
service calls.
Requirements:
--- Knowledge of imaging equipment, basic computer and electrical
systems.
--- Experience with hands-on field service tools and mechanical
systems.
--- Demonstrated technical acumen, business knowledge, and
commitment to teamwork.
--- Willing to travel and work independently and have excellent
communications skills.
Keywords: Orion Talent, Leesburg , Field Service Engineer, IT / Software / Systems , Charlottesville, Virginia
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